Be Live Collection Palace De Muro - Playa de Muro (Mallorca)

- la cama grande - coctail de bienvenida

El personal tanto de habitaciones como el de recepcion y muy especialmente todo el que esta en restauracion, grandes profesionales la sonrisa y la frase amable siempre por delante y el interes de como nos encontrabamos en el hotel

Si, el ultimo dia teniamos una habitacion de cortesia para cambiarnos y ademas de darla muy tarde pues no encontraban las llaves la que nos dejaron no habia luz en el lavabo y todas las toallas usadas,a pesar de que desde recepcion habian pedido que la arreglasen

Precio calidad comida bueno , pero las habitaciones caras.

La animación muy deficiente y para colmo dirigida para extranjeros olvidando que estamos en España y que una gran mayoria de turistas somos españoles y nos encontramos en nuestro pais

Excelente ubicacion. Correctisimo trato.Habitaciones , comedor y todo en general estupendo.

La playa, el personal del hotel, la piscina.

Sí el restaurante está malo,la comida és toda congelada.

The facilities were very clean, the staff very efficient and helpful. The beach was nice but when we there the weather wasn't the best for the beach; however, the pool area was protected and was perfect. The spa was also very nice. We only ate breakfast there but it was all anyone could ask for.

Our experience in this hotel was brillant,the staff was very good very proffessional,when ever we need any thing thay have provided us.hotel is actually on the Beach,the Beach is very clean and sandy ,food was brillant,Every evening the hotel has arrange local singer for the entertainment we have really enjoyed there performance.on the whole I will recommand this hotel for the couple and family as well,and if I got a chance I will go back in this hotel

Hotel direct on the beach - with nice silent surroundings

Noise in the evening from entertainment

I liked the staff, they were very nice, especially the guys from the reception. They took care to facilitate any need I would have at any hour. And they did it with a smile.

The hotel was not quite international. Main spoken languages were Spanish and German but English was very basic. Another thing is that the hotel was very quiet and isolated, not much to do around there. Also breakfast was very simple and not much variation from day to day. Few last things, at booking I specifically asked for a double bed not two singles but in the end there were two singles even on wheels so they easily moved around all the time, a bit inconvenient at times during the night. Plus I had to make an upgrade of the single use double room to a suite and pay the difference since my room did not have sea view as requested. But these last two things mostly relate to Booked.net and the lack of some specifications/details for the hotel rooms.

Location was excellent. Pool was great and always very clean although could be tricky getting sun beds. Food was great. Hotel put entertainment on and tried to engage with the kids. Proximity to beach fantastic. Nice and quiet no mad partying.

Room was poor - not clean enough and not big enough for a family of 3. Towels were like something you would find in a poor 2 star hotel, I would use them to clean my floors at home. Decor very very tired in the room. Not a 5 star in my opinion and therefore not good value for money. At best a lower end 4 star.

Der Aufenthalt in unserer Suite mit einer schönen Sicht auf das Meer und in diesem Jahr eine wesentliche Steigerung des täglichen Buffets.

Super Service, sehr zuvorkommend Personal spricht Deutsch und Englisch. Geniales Frühstücksbuffet Ruhige Lage Dank dem guten Service im Hotel kann man über einiges hinweg schauen.

Schade dass der Spa-Bereicht nur bis 20h offen ist. Und Abend essen erst ab 19h ist. Sehr schlecht das Wlan kostenpflichtig ist, geht nicht für 5stern. Badezimmer etwas renovationsbedürftig.Wasser läuft nicht ab, Birnen nicht ersetzt, Duschschlauch gerissen.viel kleine Sachen die man schnell beheben könnte. Teekocher gehört in jeder Zimmer, war aber nicht der Fall.

Reception, sehr nettes Personal ; sehr gutes Frühstücksbüffet ; toller Strand ; tolles warmes 27 grad warmes Mittelmeer

Wifi nicht kostenlos; nur ein strandhandtuch;

Nähe zum wunderschönen Strand Sehr nettes und aufmerksames Personal

Speisesaal war zu dunkel und die Plätze im Freien sehr knapp bemessen, sodass man oft sehr lange auf einen Tisch warten musste.

Die Meerblick-Suite ist wirklich traumhaft schön

Das Essen war o.K., entsprach aber nicht einem 5 Sterne Hotel